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If you need assistance programming the bill acceptor, contact 365 Support at (888) 365-6282 and a Support Specialist would be happy to help with the configuration. Insert the coupon again (during test funding of an account or by testing through Setup) and verify that the coupon is recognized by the bill acceptor.Ĭheck out the manufacturer video below, which explains how to program the acceptor starting at 1:30. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features Press Copyright Contact us Creators.The red status light on the back should blink about 10 times to indicate that it accepted the coupon. This should cause the front green arrows to blink rapidly. Ask the operator to press the blue button two to three times.If any other light code is present, clear the error following the guide under Bill Acceptor: Care & Usage. The light should be flashing twice for “disabled from the system”.
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On the bottom of the back of the bill acceptor, there should be a blue button next to an indicator light.Open the XP unit or back of the kiosk to access the bill acceptor.
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